Last Updated: September 2026
At Zee Gems & Jewelleries, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you place an order, contact us, or use our website, we may collect information such as:
- Name
- Email address
- Telephone number
- Billing and delivery address
- Order details
- Payment-related information
- Information you provide when contacting our customer service
We only collect information that is reasonably necessary to provide our services and process your orders.
2. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Arrange product delivery
- Communicate with you about your orders
- Respond to customer enquiries
- Process returns and exchanges
- Provide customer support
- Improve our website and services
- Prevent fraudulent or unauthorised transactions
- Send promotional communications where permitted and where you have provided consent
3. Payment Information
Payments may be processed through third-party payment service providers.
Zee Gems & Jewelleries does not intentionally store complete payment card details on our website. Payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember items in your shopping cart
- Maintain website functionality
- Understand how visitors use our website
- Improve website performance
- Provide relevant marketing where applicable
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
5. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, such as:
- Delivery and courier services
- Payment service providers
- Website hosting and technical service providers
- Marketing or analytics service providers
- Government or legal authorities when required by applicable law
Only information reasonably necessary for the relevant service or legal requirement will be shared.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Third-Party Websites
Our website may contain links to third-party websites or services.
Zee Gems & Jewelleries is not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.
8. Your Privacy Rights
Depending on applicable laws and regulations, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain personal information.
To make a privacy-related request, please contact us using the contact details provided on our website.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or legal consent.
If you believe that a child has provided personal information to us without appropriate consent, please contact us.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.
Any updates will be published on this page with the revised date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact Zee Gems & Jewelleries through the contact details available on our website.